...but a lifetime in Horticulture!

Oh, how time flies... It feels like yesterday that my 21-year-old self started my first day here at Christensen’s Plant and Hardscape Centers. I get asked all the time “are you new here?” so I thought this would be a great opportunity to share a little about myself.

This industry is not new to me. Growing up I would take every chance I could get to make a couple of dollars. I earned 10 cents for every spaded tree that I would crimp while helping my grandpa at his Tree Farm and Garden Center. It may not sound like much, but when you are that young a few bucks in your pocket feels like a lot!

When I was not in school or skateboarding, I would continue helping at the tree farm. I learned how to operate machinery and about the basic plants. In my late teens I worked at a local hardscape supply store where I gained experience with brick, natural flagstone, and outcropping. This would go on for four years until I joined the Christensen’s Team.

I remember my first day coming in to work, not knowing what to expect. I started on the receiving crew and what a change! Coming from a small garden center to a large operations re-wholesale center, things were totally different. From unloading one truck a week to having trucks wrapped around the building daily in certain times of the year was a major change that I enjoyed.

I did not realize how little I knew until starting here. Yet I felt welcomed from my first day. Everyone was friendly and very helpful getting me started. Our yard operations manager Chris took me in, gave me the tour and set me up with the crew I would continue working with for the next four to five years. There were some language barriers but that helped me become more attentive on how to operate efficiently and even began sharpening up my Spanish. At times It was tough work and a messy job, but I looked forward to coming to work every day and a job like that is hard to find.

Maybe you've seen me on one of your deliveries? Christensen’s was generous enough to take the time to help me earn my CDL. Again, it felt like another first day! I would help with deliveries when it was needed for the next couple years. 

Around this same time my lovely girlfriend, my business partner, and I opened an Escape Room in Brighton. We had to close due to the pandemic and when we were able to re-open in October of 2020, a truck crashed into our building and we were forced to close again. We decided to move forward, and we sold our company the beginning of 2021.

After a couple years of driving, I found myself on our sales team. With everything I’ve done up to the point of getting into sales and with the help of our knowledgeable staff, it made me very comfortable starting this new journey. I am now part of our outside sales team. I am grateful for having the opportunity of working here and for all who helped me along the journey. I still wake up every morning excited to come to work.

Next time you see me around, feel free to say hi! Cheers to the next ten more!

At one time we had a 10-day tagging policy and we always tried, in spite of limited yard space, to honor that. Many times those tags would even get re-dated until the order eventually left, or was possibly cancelled! This had the effect of tying up inventory that could have been sold while it was fresh and pretty, disappointing everyone. I can’t even tell you the number of times tags got switched or removed and material “stolen”, leading to near-fistfights in the yard.

When we changed to a 5-day tag policy along with adding storage space we were able to hold more material and keep everyone happy – until BOOM – economic recession. Companies were wiped out, people were laid off, and growers had to cut back production in order to stay afloat.

The recession eventually ended. Even though significant financial damage was accrued, new demand for material skyrocketed. In our line of work, plants take time to get to a saleable size. Our industry was just getting caught up when the COVID crisis hit. All those people staying home decided to fix up the place, leading to – yep – new shortages.

With record levels of demand for nearly everything many growers sold into the following season’s crops. The demand hasn’t slowed, and it is getting difficult to find new sources of plant material let alone trucks to get it here.

To fill orders for projects, we may find ourselves having to hold material longer than 5 days when, for instance, a ship date is set but a truck is not available. All committed material is marked with order and/or delivery date information. Under NO circumstances are contractors allowed to pull off those tags. We can’t monitor everything that happens here, but we are very good at knowing what material is “No Touchy!” Yes, you can always ask, orders do get cancelled and you might just get lucky.

It’s story time now: 

Recently a contractor’s customer (I will refer to this person as CC) came in early to look around before their appointment time. As I’m working on preparing an order for another contractor, I notice the CC wandering around in our Japanese maple house. Something didn’t seem quite right, so I went in closer to investigate. As I enter the Japanese maple house, I see them removing tags from a tree I had triple-tagged for someone else and putting them on a different tree. So, I approach and say “Excuse me, CC, are you removing tags from that maple?”. The CC, LITERALLY with a tag in their hand tying it to the other maple, says, “No.”

No! You can’t make this stuff up.

CC is caught red-handed. I then say, “CC, that maple that you are removing the tags from, that I personally tagged, is leaving on Tuesday next week. Do NOT do that, and please put the tags back on it”. As I returned to the main shop, I alerted my coworkers to this CC and another sales representative went to engage them. They were politely asked to wait in their vehicle until their contractor arrived, and the rest of their visit was supervised. And trust me, any time we catch someone doing this, we remember. I repeat: WE REMEMBER.

So please, when visiting the nursery, respect material that has tags on it, and respect your fellow contractors who are just trying to get by same as you are. We do our best to look out for you but we can’t be everywhere, and you would not appreciate getting hit by the Karma Bus yourself one day.

I’ve always thought of myself as traditional. I’ll be the first to admit, in my personal life, I am not an “early adopter”. For example, I finally started feeling comfortable using my iPod right about the time that Apple decided to begin discontinuing them. I find comfort in the familiar and have turned into a bit of a curmudgeon when it comes to trying something new.

However, the agriculture industry was all shaken up by last year's introduction of the Cosmic Crisp apple. I sat up and took notice, mainly because I love Honeycrisp apples but think they are expensive and difficult to find. I like this variety so much that a few years back, I did some research on them. It turns out that Honeycrisp are difficult for an orchardist to cultivate and ship to stores. Not just a little difficult… really strenuous. It only wants to bear fruit every other year. Because of its thin skin, about 35-40% of the harvest is damaged and cannot be sold. And on top of that, the labor to harvest is increased through preventative measures to carefully pack to prevent damage in shipping. The final straw is that cold storage is difficult and generally only viable for 9 months.

So, what does all this mean for apple producers? A whole lot of hassle on a consumer favorite apple that just keeps growing in popularity.

Enter the Cosmic Crisp. Bred for superior taste, appearance, shelf life and disease resistance, this variety took the things that made other apples difficult to sell or produce and tried to solve them. It seems they have succeeded. Taste tests with consumers have gone well and cold storage tests have gone even better with more than a year of storage capacity.

My status as an early adopter might have to change, because I tried Cosmic Crisp the first season they arrived in grocery stores, last fall. I’m such a fan that I’ve been looking for them ever since. Unfortunately, quantities are limited and more expensive. So, I really didn’t solve my Honeycrisp riddle, merely moved it to a new focus. However, I have hope that the Cosmic Crisp will improve in both availability and price, since they are not facing the same production issues that the Honeycrisp are still struggling to overcome.

In our industry, we see hundreds of new plants come onto the market every year. Breeders are striving to improve the flaws in each genus. Are they succeeding? Yes. How do we know? We’re “taste-testing” them individually and watching what the experts at University trials are reporting. Your team here at Christensen’s does their research on all the plants we offer. We’re happy to point you towards the best options for your installation.

… as inspired by Billy Joel.

Thirty years… who would've believed that? I know I didn't expect it! So, I wanted to write something special to commemorate my third decade with Christensen’s.

Before the COVID-19 shutdown last spring, I had been planning on getting tickets for Billy Joel, who was coming to town. Definitely a bucket list concert for me, but… since there was no telling how long lockdown would last, I decided to take my finger off off the “buy tickets” button. Good thing that I did. When we return to some form of normalcy, maybe he'll come back one more time. One can hope, right?

Anyway, that is when I came up with the idea of an improvisation to a Billy Joel song.

GREAT IDEA, Cap'n! You can do it!

I started out with the ever popular “We Didn't Start The Fire”. It was coming together beautifully, but then the song kept going and going… and going. I was running out of witty lines to put in for its sixteen parts (I got to about ten), while maintaining the pace and trying to keep it in chronological order.

You may have predicted by now that I hit a wall.

I tried spinning all kinds of ideas around and it just wasn't working out, so I put it on the back burner. But then ANOTHER song popped into my head, and it all started coming together. It is, arguably, the song that got Mr. Joel launched to stardom. While option one probably took a month to piece together to no avail, option two came together in about four hours.

So, please enjoy “Thirty years of the Cap'n”, as inspired and based on the rhythm of Billy Joel's “Piano Man”.

*Harmonica introduction that we all know*

It's 8am on a Monnnnday
And contractors start shufflin' in.
Thirty seasons in now with CPC.
So let our saga begin…

Off to the yard, we're unloading trees!
In March, it's pretty damn coooold.
There's rain, snow and mud, and mixed with some sleet,              
I need ten changes of clothes….

La da da dee dee dah….
La da da dee dee daaaaaah haaaa….

*Chorus*
Teach me about plants, you're a Nurseryman!
Show me ponds, legos, and lights!
You help our designs turn out beautiful,
From morning, through the day, and the night.

Some contractors have become friends of mine
Since I was around twenty-three.
Some share a joke, while some bum a smoke
While we're cruisin' on a cart tagging treeeees.

Some say “Dave, The Green Industry's killin' me!”
As the laughter fades away from their face
“I could've had, maybe, an office job”
“But I can't stay cooped up in one place!”

La da da dee dee dah….
La da da dee dee daaaaaah haaaa….

My alias is called “Cap'n Obvious”
You're my “Minions” when I rant, vent, and write.
I'm the first of four “Daveys”, which I find pretty crazy,
And I've been here over half of my liiiiife.

We've all learned about plants and new hybrids
Logistics, Distribution, and sales goals.
Fatigue creeps up on you with a vengeance
And you're exhausted by the time you get hooooome.

<Visualize me doing “air-piano”here>

*Chorus*
Teach me about plants, you're a Nurseryman!
Show me ponds, legos, and lights!
You help our designs turn out beautiful,
From morning, through the day, and the night.

There's a few dozen trucks before Memorial Day
Upper management throws us a smile.
It’s impressive to me when all of you come to see
Our controlled chaos for a while.

And the loaders roar like dinosaurs!
Is it six yet? I sure need a beeeeer!
I step out in the yard and hear “Good Lord! You're still bald!”
“But Cap'n, it's great you're still here!”

La da da dee dee dah….
La da da dee dee daaaaaah haaaa….

*Chorus*
Teach me about plants, you're a Nurseryman!
Show me ponds, legos, and lights,
You help our designs turn out beautiful,
From morning, through the day, and the night.

Ladies and gentlemen, it has been a pleasure serving you for the past thirty years. From the days when I was an eighteen-year old punk kid working at Rushton Farms as a production worker in the tree fields, to the today where you trust me and all of us at Christensen's to help coordinate and assist to make your design visions become a reality.

I would say let's see what the next thirty years will be like, but I'm going to be honest: That would put me at seventy-eight years old. At that point, I plan on being on a beach, sipping on some tropical drink that has a fruit basket as a garnish on top of it, and enjoying retirement.    

Thank you, everyone! And my apologies if the lyrics to this tune gets stuck in your head for the rest of the day!

Dave “Cap'n” Reutter

In my favorite Westerns, “Howdy, partner” was a common greeting. Having partners and friends was the key to survival in the Wild West. Today, partnerships can be a wonderful way to do business. The collaboration brings out the strengths in each organization, and deficiencies can be offset with shared experience and knowledge. Partnerships require honest, open communication to be most successful. It’s hard to be an expert in every aspect of today’s projects. Knowing what is going on in the marketplace and being prepared has never been more crucial. When you partner with your supplier, your team now has the knowledge and expertise of hundreds of growers, manufacturers and distributors. When your projects come in, share with your partner all your concerns and opportunities so you can work together for better outcomes that build your partnership.

Welcome to 2021 - the most challenging year in your career. The economic shutdown and Covid-19 has nearly destroyed the nursery and horticulture supply chain as we know it. We might as well be building it from scratch. It started with the evergreen shortage, quickly spread into commodities, containers - all the products we use every day and then - not to be left out - our hardscape suppliers have also been doing everything they can to keep up. The industry that took decades to build was brought to it’s knees in a little over a year. The creativity from our buyers and the flexibility of our vendors has been nothing short of amazing.

In addition, the transportation challenge has many aspects. The industry lost many drivers, and the demand in other industries is off the charts. The long and short of it is, transportation costs are through the roof, and our ability to move product has been greatly impacted. Another challenge I know you are familiar with is labor. The saying “Good people are hard to find” has been replaced with “Anyone has been hard to find”. When you can get a signing bonus at McDonald’s, you know the labor market is jazzed up.

We have faced many of these challenges in the past, maybe not all at the same time, but we have survived. But here’s the thing. You have never had so many opportunities to make money. The phones won’t stop ringing, the projects keep getting signed and the demand is not letting up anytime soon! So, buckle up, “Partner”, each week brings a new creative solution to our ever changing season.

This year will continue to test our mettle, but we can come out of this better, more adaptable, and willing to meet any challenge. We are learning and changing to meet the needs of the day. When you partner with Christensen’s Plant and Hardscape Centers rest assured, we are working hard every day to be the best supplier and partner we can be. So, stop in today and say, “Howdy, partner” and let’s meet this challenge together. Partnership, collaboration and our shared experience will lead to our success. Enjoy the summer season and remember we are all in this together.

When I started in the nursery long ago there were maybe five other women I knew, and two female landscapers, in the entire industry. Well, ok not really. I might be exaggerating. But It was a man's occupation for sure. But nowadays we women are absolutely everywhere! Fabulous! 

I would say that more the half of all the contacts I have in the industry are women. Perhaps way more than half. Once it used to be a female landscaper would come in once a week, now it is more like several times a day. I also get forwarded a lot of plant lists from designers and architects and most of them are women. Even Christensen’s is being taken over by women. There are fourteen of us on staff here now.

Back to that long ago time. There were just four girls at the Plant Center. Problem was three of them worked inside the office and the fourth was me! So it was me and the boys at break, me and the boys helping customers, me and the boys unloading trucks, fixing irrigation, pulling poly, going to trade shows (and hanging out with more boys!). Then I got to hire a girl for the perennial department and then another and another. Before you knew it - it was not the perennial department but the "perennial girls". I was so proud!

Now, new hires of either gender feel comfortable joining our team. A recent hire expressed how pleasantly surprised she was at the equality she found here at Christensen’s. Her experience with another green industry company had not been so amiable and she feared that it would be an obstacle she faced no matter where she went in our industry.

Thinking about how I was going to write this I looked at some statistics and it all made perfect sense, from 2012-2019 Michigan women owned business grew 29%. In 2015, 11% of the landscapers nationally were women, in 2021 it was 21%! I hired my first perennial girl in about 2012-2013 and now there are six of them. Move on over boys, the ladies are here to stay!

Inclusivity is always a good idea in any business, but especially in an industry where a majority of the end consumers are women. It is important to have perspectives that reflect all of the customers to know and understand your clientele.

I am happy to have witnessed the ascent of women in this industry. I may be a little impartial being a woman myself but the rise of women in the industry is the truth.

It’s time to welcome you back to Christensen’s! We are happy to be back to normal operations, while still observing the safety protocols we introduced last season. Don't worry, the masks won't prevent you from recognizing your favorite salespeople and we can't wait to greet you in return. We have some new employees as well, and we look forward to even better turnaround times when you visit our Plant and Hardscape Centers.

We do have some improvements to share with you, number one being the redesign of our store, with a fresh layout and new products. You really need to stop by and see what we've done!

Several of our flatbed trailers got new decks put on them to better serve your delivery needs. Our fleet of equipment has been serviced and is ready to roll for you! But there is one thing that we could not prep for...

Trucking in the country right now is going crazy, and so are the freight rates. Beyond the trucking regulations in place on drivers for hours of service, the lack of available labor is also affecting the trucking industry. There are currently trucks sitting without drivers for them. Lots of empty trucks. The next issue that came up this late winter/early spring was the situation in Texas. When the winter snowstorm hit Texas, FEMA stepped in and sent aid to Texas. Unfortunately, there is now a backlog of material those trucks would have hauled in other industries coupled with trucks that are still stuck in Texas either due to weather or inability to get unloaded. At least our product was not grounded in the Suez canal.

Due to these issues, freight rates have spiked by up to 30% over what they were at the end of 2020. Or another way to put this into perspective, freight is up almost 50% over spring of 2020. Rest assured, Christensen’s has your back. We have worked tirelessly to make sure to keep our prices competitive, and that we will have supply in our yard to make sure that you have a successful year.

From the trees to the brick to the sod, Christensen’s Plant and Hardscape Center has what you need to complete your landscape projects. So here is to another successful year!!

Oh, did I forget to mention? It is our 90^th Anniversary year!!!! We are looking forward to taking care of you for another 90 years.

As those close to me know, I love all seasons. I cannot say that I enjoy one over the other, because I really don’t. It drives my wife a little nuts, as she loathes snow. But I really love the little things that every season brings to us.

But this year is a little different. As 2020 has been for its entire existence. This year I am looking forward to the break that the winter provides to those of us in the nursery industry. A time to re-coup and re-group. And I for one am looking forward to having the time to gather myself back up.

As we re-group, we must look forward and start planning for the future. And as I look forward, I have to bring up the storm warning that I wrote about a couple of months ago. The material forecast for the spring is incredibly tight. Plant material grew very well this year, but our industry consumed a great deal of it. To give an example, many of our green goods suppliers have told us this fall that they can fill our orders, but we will be pulling from the spring 2021 crop. So, we can have it now, or next year, but not both. Hardscape suppliers are still reeling from shutdown this spring. Many intend to continue production for most of the winter to try to prevent the same thing happening in the spring of 2021.

So, as you re-group and plan this winter, I implore you. Plan out your jobs. Order your material. Do not wait until the snow is melting to arrange material for your spring projects. As the snow is flying, that is the time to be looking forward to spring.

“A personal shopper is someone who shops for others for a living. Personal shoppers can shop for everything, from groceries to furniture, but most personal shoppers buy clothing and accessories for their clients. Some personal shoppers work directly for clients or their personal stylists; others work for boutiques or department stores that offer personal shopping services.”

Did you know Christensen’s offers professional shopping? I never thought of it that way. A professional shopper to me, goes to the mall and buys all the stuff they love and then, tells someone else how fab it is!

Well ok, maybe, I have been known to tell someone how “Fab” something is. I guess I don’t think of myself as a professional shopper because I am usually slopping in the mud to find just the correct plants for you, in the right color, size, height, etc. Oh and different from everyone else, she hates pink, she wants only white, Oh wait...

Being a “professional shopper” here at Christensen’s make me also a professional dispatch. We actually book most of our own trucks just to make sure material is here in a timely manner as well as in the best shape. We also pay extra just to have material racked (we get to pay for the racks, as well as, fewer plants on the truck). But the difference in the way plants travel on racks vs stacked on top of one another in a truck is worth it. Some day when you have a couple hours allow me to share some trucker’s stories – it will be worth it!

I just can’t call myself a professional shopper. I want to be called “Plant Hunter”. Robert Fortune step aside, I am a Plant Hunter! Doesn’t that sound more regal? I think so, and there is not a day at Christensen’s that I am not hunting down plants!

On the window sill in my office there is an ever growing collection of rocks. Most of them I've found around the grounds of Christensen's, some more exotic ones arrived in tree balls or were given to me by customers. Rocks have interested me since I was a kid. I had 'em stashed everywhere - dirty rocks in my sock drawer, jars and buckets full of rocks all over the yard, and a couple cool polished specimens were displayed on my dresser.

As I got older I wanted to know the stories behind the rocks, what they are made of, and how they came to be where I found them.

Michigan is a fantastic place for a rock-lover to reside due to an amalgamation of geological events.

400 million years ago this area was a briny tropical sea just north of the equator. As the landmass drifted northward jungles full of displaced plants and animals left behind rich soils and minerals, whilst retreating seas precipitated vast deposits of salt and sand. The ancient sea life produced fossils like Petoskey Stones and Crinoids in abundance that we find on our beaches today.

Michigan has something else going for it when it comes to cool rocks. Volcanos!! During the mid-continental rift fiery lava gurgled up great amounts of minerals from the molten belly of our planet. When liquid magma solidifies underground it becomes igneous rocks like granite and obsidian. Granite countertops are made of magma that has slowly cooled under pressure, allowing time for crystallization. A lot of the granite you'll find in Michigan has red in it. The red color comes from the iron oxide that’s mixed in with the feldspar and quartz. When lava cools above ground it hardens into extrusive types of igneous rocks like basalt and pumice. One of my favorite rocks is called pudding stone. It's a colorful conglomerate of red jasper, quartz, and other pebbles that have been metamorphosed into quartzite.

North America was once home to towering ice sheets over a mile thick. The Earth's crust was actually deformed under the weight of these ice age giants. As they slowly scraped their way down the continent countless tons of material were picked up along way (including my pudding stones). The massive ice sheets eventually settled in our Great Lakes Basin and melted, releasing rocks and debris that span both geography and time.

The combination of glacial transportation, continental drift, and volcanic upheaval have led to perhaps the most splendid mixes of rocks of anywhere in the world.