Take advantage of our industry-leading delivery service! We can deliver your plants, brick, or bulk items right to your jobsite - no need to rent a specialized vehicle - just let us handle it.

For two weeks this July we are offering FREE local delivery. From July 23rd to August 3rd, we will deduct up to $210 from your delivery charge. Our local area is highlighted in yellow on this map, but please check with your salesperson for details. (Click to zoom view)

We have full-size semis and a smaller dump truck and each has easy-to-reach minimums to qualify for a delivery. There may be site access restrictions as well, so plan on discussing your needs with your salesperson so we can service you appropriately.

Here’s the fine print: You, the contractor, are responsible for unloading the truck or trailer. Our driver is there to help, but you must have people and the proper equipment on site to unload the material.

The ELD Mandate is a law requiring all over the road semi drivers to have Electronic Logging Devices (ELD) in their trucks. The device keeps track of the driver's road time and regulates how many continuous hours of driving they can perform and when they must take breaks from the road. This is nothing new for the drivers, except that the logs are now electronic - and they can't be fudged. The law went into effect in 2015 but the actual deadline for compliance was December 2017, so this shipping season is the first that we are noticing the effects of it since now every driver has to play by the same rules.

How does this affect you?  Well, it may mean that if you are getting a direct-shipped load of plants delivered it will arrive when the driver's hours allow him to be there. In the past we always liked to have delivery as early as possible in the morning when all of your crews were there to unload, however it now could be any time during the day. It just depends on how the driver's logs work out. To help avoid any problems that this might cause, we still will require the driver to call you 24 hours in advance and also to keep you informed if anything changes.

Another issue is the question of how soon will plants arrive at the nursery? Loads that would load on one day and deliver the next can now take two days to get here depending on the available hours of the driver. So please be patient with us. We will call you when the plants actually land so you don’t have people waiting around for material that won’t show till the next day. Remember that the ELD Mandate affects every hauler on the road today and we all will have to adjust to this new reality.

On my commute to work I pass a recently landscaped site that has a lot of plants still sporting their plastic tags.

I say "recent" but I really mean SEVERAL MONTHS. Seeing those tags flapping in the wind really detracted from a very nice landscape job!

Nursery growers and re-wholesalers put tags on plants for identification, not for decoration. I can see leaving the tag on for a few days on a residential job so the homeowner knows what was planted. But you probably gave them a landscape plan with everything identified on it, making those bright plastic tags unnecessary. On some commercial jobs I’ve seen tags left on for years, until they weathered off. It's not a good look.

Not only does the tag look bad, it is unhealthy for the plant. Plastic tags can girdle branches on trees, and large portions of smaller shrubs. I have personally removed tags that have become embedded in the bark as the plant grew. It does take a few extra minutes, but having your crew take those tags off will make your install look as professional as it should. Have them do this as the parting site-cleanup as they remove scraps of burlap, lengths of tagging ribbon, and snarls of tying twine. You want your client - and all his friends and neighbors - to admire your work without distraction.

In early February, my wife and I traveled to Mexico on our honeymoon, to a resort just about an hour south of Cancun. Ladies and gentlemen, I have to tell you that it is an absolutely beautiful region to vacation in. If you have never stayed in an all-inclusive resort, I highly recommend doing it at least once during your lifetime. Want breakfast, lunch, or dinner? You’re covered.  Want a drink or 12? Oh yeah, covered again! Whatever it is you need, the staff is there to accommodate you to the best of their ability, which will more than likely exceed one’s expectations. And all with a smile on their face and a hand on their heart.

Which leads me to the point: How good are we at Customer Service?

That trip opened my eyes in regards to servicing customers. Personally, I feel like I’m pretty good at it, as is all of our staff, but this resort operates at an entirely different level.

To me, it’s the accumulation of the little things that can turn someone’s day around and make them feel welcomed and looking forward to patronizing your business. I’m sure that we all started out that way at the beginning of our careers, but maybe we’ve strayed away from our roots and the principles that got us to where we are today.

Thank you to our friends south of the border for helping me remember that we can all be better at what we are doing, whether it’s been three days or three decades.

We all know that finding and keeping good employees can be challenging. Jobs are easy to find right now and anyone that wants to work most likely already is working. I wish that I had a magic solution for you; but I don’t.

Recruiters, trade magazines, internet services, craigslist and word of mouth seem to be the standard methods of reaching out to find new employees. The people I have spoken with, that have the most success staffing their business, are using all of these methods; consistently and constantly.

“But isn’t it expensive hiring through a head hunter?” I’ve asked them. The answer is; what is the best use of your time? And how much is that worth?  Good recruiters provide services to the process that streamline it for you: searching, qualifying, background checks, and others that all add value. I don’t believe this is always the best way to go, but for a certain level of employee that needs a specific skill set, it can be a great option.

Running "help wanted" ads in magazines, on internet job sites, and craigslist can generate activity, but not always produce results. Candidates call and schedule interviews but never show up. You wish the candidates that do show up hadn’t. The candidate that you do hire is not what you expected at all, and not in a good way. This is where patience comes in; you will need to sift through many candidates, but eventually the right person will come along.

I have found that retaining good people comes down to a few important factors; treat them fairly and honestly, allow them to earn a living wage, and offer opportunity for advancement. Not one of these is any more important than the other.

The opportunity for advancement does not necessarily mean a promotion. In any growing business, there is expansion and new opportunities within to learn and grow; even at a personal level. Staying at a job that offers nothing but doing the same thing with no opportunity to grow and achieve more is not very attractive to most people. Keeping your business growing and challenging your employees to keep up and grow with it will keep them engaged and excited to work.

It’s difficult to find good people and demanding to hold on to the people you have; the labor market is tight and it doesn’t look like it will get better any time soon. It’s a challenge we all face and is compounded by how busy we all are these days. So, if you know any good people looking for a job, please send them my way! No, really, we’re hiring; good pay, benefits, and great people!