Sticks & Stones – Page 21 – News & Views from Christensen's Plant Center

Stop me if you’ve heard this one

Polybind jointing sand

You might be surprised to hear that I have a night job as a stand-up comedian. I think I am really good at it since every time I’m up on stage, I always get a big reaction! Let me give you an example of one of my jokes: Two bags of polymeric sand walk onto a patio, and belly up to the installer. They each ask for a glass of water, but the installer looks at them and says “I can’t serve the two of you; you both look all washed out and in a haze!”

play

Okay, so if you are laughing at that, your sense of humor is in far worse shape than mine. If you're not laughing, then you know all too well that polymeric sand is really no joking topic.

Putting in jointing sand is typically the final stage of the project. We all know how easy it is to install - and sometimes to fail at. With all the new and improved polymeric sands flooding the market, how many have you tried? If you’ve answered none, then you are not alone. You have found the one product that works for you and have had success with. It’s hard to change the final step right before getting the final payment. However, many of these new products will outperform the “old” sands and save you time in the process. The key element is the watering procedure.

The most time-consuming step is that watering process. Many of the old products tell you to lightly mist a small area 2-3 times. That’s several opportunities for a mistake to happen. You have to also take into consideration the temperature, humidity, even if it is sunny or cloudy. Most of the new sands only require only a single watering application. Depending on the manufacturer, this could be due to polymer weight or reduction of dust particles. Now you have a few less chances to have an error. Make sure you apply enough water to fully saturate the joint, otherwise the joint will wash out at some point. I tell contractors to use the “shower” mode on the hose, and rinse off the bricks. The rest of the installation process is the same, but please read the instructions thoroughly. Even though the process may be similar, there could be slight differences between the manufacturers that could have consequences if not followed. Don’t be “that guy” that reads the directions after your IKEA cabinet is built upside down and inside out!

If you have a question about a process or a product, please call or stop in. If we don’t know the answers, we know the people that do. Let us help you solve whatever problems come your way over a cup of coffee, and maybe some really bad humor... I guess I won't be quitting my day job any time soon.

Bryan Pajak

The ELD Mandate and you

semi_1

The ELD Mandate is a law requiring all over the road semi drivers to have Electronic Logging Devices (ELD) in their trucks. The device keeps track of the driver's road time and regulates how many continuous hours of driving they can perform and when they must take breaks from the road. This is nothing new for the drivers, except that the logs are now electronic - and they can't be fudged. The law went into effect in 2015 but the actual deadline for compliance was December 2017, so this shipping season is the first that we are noticing the effects of it since now every driver has to play by the same rules.

semi_3

How does this affect you?  Well, it may mean that if you are getting a direct-shipped load of plants delivered it will arrive when the driver's hours allow him to be there. In the past we always liked to have delivery as early as possible in the morning when all of your crews were there to unload, however it now could be any time during the day. It just depends on how the driver's logs work out. To help avoid any problems that this might cause, we still will require the driver to call you 24 hours in advance and also to keep you informed if anything changes.

semi_2

Another issue is the question of how soon will plants arrive at the nursery? Loads that would load on one day and deliver the next can now take two days to get here depending on the available hours of the driver. So please be patient with us. We will call you when the plants actually land so you don’t have people waiting around for material that won’t show till the next day. Remember that the ELD Mandate affects every hauler on the road today and we all will have to adjust to this new reality.

Chris Nielson

Don’t be “that” guy!

ingrown tags

On my commute to work I pass a recently landscaped site that has a lot of plants still sporting their plastic tags.

I say "recent" but I really mean SEVERAL MONTHS. Seeing those tags flapping in the wind really detracted from a very nice landscape job!

oak with tags

Nursery growers and re-wholesalers put tags on plants for identification, not for decoration. I can see leaving the tag on for a few days on a residential job so the homeowner knows what was planted. But you probably gave them a landscape plan with everything identified on it, making those bright plastic tags unnecessary. On some commercial jobs I’ve seen tags left on for years, until they weathered off. It's not a good look.

tags left on

Not only does the tag look bad, it is unhealthy for the plant. Plastic tags can girdle branches on trees, and large portions of smaller shrubs. I have personally removed tags that have become embedded in the bark as the plant grew. It does take a few extra minutes, but having your crew take those tags off will make your install look as professional as it should. Have them do this as the parting site-cleanup as they remove scraps of burlap, lengths of tagging ribbon, and snarls of tying twine. You want your client - and all his friends and neighbors - to admire your work without distraction.

tags left on
David Krajniak

Where the rubber hits the …dirt

knobby tire

There aren't too many landscapers that get by without a good wheelbarrow. This essential tool has been improved upon in many ways and there are a lot of variations these days. Modifications have been made to make the wheelbarrow even more versatile and user-friendly than ever before. Some features increase the weight capacity while others improve the stability and maneuverability of the traditional one-wheeled wheelbarrow.

Excavator wheelbarrow

One of our more popular wheelbarrows is the Excavator. The metal tub and all-welded frame makes it a real workhorse on landscape job sites. The front of the Excavator has a unique design that eliminates catching on the ground when maneuvering. Flat free tires are also available for sale that will fit this model.

Scenic dual wheel
Scenic single wheel

Another popular line are the Scenic Road models. These wheelbarrows have an extra thick high density polyethylene tub and extra thick lacquered ash handles. We carry one-wheeled 6 cubic foot and 8 cubic foot models, and a two-wheeled 10 cubic model for those really BIG jobs.

The 10 cubic has different tire options as well: standard, turf, and flat free.

We also sell replacement tires, wheels and handles in case a repair is needed. With a minimum of care a good wheelbarrow will give years of use.

Jim Guy

Bright ideas for 2018

Decostrand

Are you interested in boosting your sales and barely break a sweat? How about adding decorative lighting the easy way? Idea: add lighting to a patio, an outdoor kitchen, pergola, gazebo, deck or any outdoor living area. Here are two products that can enhance just about any project you have going - or refresh a completed one.

Decostrand from Halco Lighting Technologies is an LED-friendly weatherproof decorative lighting strand that can create a distinctive look to nearly any outdoor space. It operates from a standard, 3 prong 120 volt electrical outlet, so there’s no need to splice into an existing landscape lighting system, and is available in two lengths: 26’ with 12 lamp sockets, and 50’ with 25 sockets.

Reflector options

They are 100% LED compatible. You can lamp them with our 2 watt 150 lumen Halco lamps in either 2700k (natural white) or 2200k (warm white). Other lamps are available as special orders.

Decostrand by Halco

A variety of reflector options are available in antique brass, silver, copper, as well as textured bronze and black and multiple strands can be connected end-to-end up to ten strands, based on 4 watt LED lamps.

DecoStrands qualify to receive our current lighting tier discounts for additional savings.

Click here for the manufacturer fact sheet.


From Alliance lighting we bring you the iTimer (Intelligent Astronomical Timer). This little device can make something old seem new again, or satisfy a techie’s hunger for the next latest and greatest doo-dad to show off to the neighbors.

iTimer from Alliance

If you are familiar with Alliance’s Bluetooth I-Series transformers, then you’ll love this!  The iTimer has the same phone app driven technology as the Bluetooth transformers, but I call it a “plug and play”, which means you can plug any 120v electronic device (like a Decostrand, an Easy Pro Fountain pump, holiday strings of lights, maybe an old stereo in the garage, you get the idea…) and you will have the exact same options that the Bluetooth transformers have… all through your smartphone.  

Through the IT app, the unit synchronizes with the time in your region through the global astronomical clock. You may set up your device to turn on and off from sunset to sundown, or to operate for a set amount of hours per day, but in my opinion, the BEST option about this is that you can have it operate at specific times of the day, on whatever day you choose.

For example, let’s say that you want your device on at 7pm and off at 11pm Monday through Thursday, but you want it on from 8pm to 3am on Friday and Saturday, and on Sunday you'll take it easy on the neighbors and have it on at sunset and off after 6 hours. Yes, you can easily set up your iTimer this way. Another neat option: you can have turn your connected device on and off a little bit before sunrise and sunset, without ever updating the time. And of course, you can also control the power manually from your phone, regardless of what day or time it is.

But there is one more benefit that I’d like to add: if you have an existing landscape lighting system, you can still use the iTimer - simply set your system to the always ON setting, and plug the transformer into the iTimer.

Lighting by D. Reutter

These two products will have an immediate impact on both new projects and previously completed jobs. They are fairly inexpensive and easy to install and set up. Both of these products are set up on display and for demonstrations at our Hardscape Center, so please stop in and check them out.

David Reutter

New plants for 2018

Hydrangea Tint Tuff Stuff

The new season brings new projects, landscape designs and the opportunity to bring new plants to your landscape plans. One of the best things about working for a large wholesale nursery supplier is the spring, and seeing all the new plant varieties we are bringing in. Here are just a few of my favorites.

Aronia melanocarpa Low Scape® Mound: White spring flowers followed by purple berries. Glossy foliage and compact mounding habit make it ideal for mass planting, edging, or groundcover. Bright red fall color make it a full season winner. Grows 12-24"h x 18-24"w.

Deutzia x rosea ‘Nikko Blush’: Compact, low growing form with soft pink flowers in the spring and deep burgundy fall color. Perfect for foundation plantings or a low hedge.

Hydrangea Tuff Stuff

Hydrangea serrata Tuff Stuff ™ and Tiny Tuff Stuff ™: Hardy, re-blooming reddish-pink lacecaps that bloom on old and new wood, from early summer to frost. Blue color with acidic soils, and pink with alkaline. Bud hardy, bloom reliable and a real beauty! 

Spirea Candy Corn

Spiraea Double Play® Candy Corn™: Bright candy apple red foliage emerges in spring and matures to a bold yellow. New leaves the rest of the season are blaze orange. Great for mass planting, borders or hedges. Grows 18-24"h x 18-30"w. 

Physocarpus Little Devil™ ('Donna May'):  This compact Ninebark has dark burgundy-green foliage. Small purplish-white flowers in late spring. Low maintenance and mildew resistant.

Coral Knock Out Rose

New Knock Out® and Drift® landscape roses:

Coral Knock Out® ('Radral'): Good bloomer, unique deep coral color. Upright to rounded habit. New foliage is bronze red. Blooms spring through fall.

Peachy Knock Out® (Radgor'): Pink petals with yellow centers, giving a peach effect. Blooms abundantly from spring through fall.

White Knock Out® ('Radwhite'): Single flowers are crisp white. Dark green foliage, new growth almost black. Blooms spring through fall and maintains a compact habit.

Lemon Drift® ('Meisentmil'): Newest addition to the Drift® series. Compact, rounded groundcover rose. Bright yellow flowers. Grows 1.5' h x 2'w. Great disease resistance and drought tolerance.

These are just a few of the new woody shrubs available this year. So before you draw up your new landscape designs, consider these new offerings for 2018.

Clint Rasch

Resort-worthy customer service

Honeymoon

In early February, my wife and I traveled to Mexico on our honeymoon, to a resort just about an hour south of Cancun. Ladies and gentlemen, I have to tell you that it is an absolutely beautiful region to vacation in. If you have never stayed in an all-inclusive resort, I highly recommend doing it at least once during your lifetime. Want breakfast, lunch, or dinner? You’re covered.  Want a drink or 12? Oh yeah, covered again! Whatever it is you need, the staff is there to accommodate you to the best of their ability, which will more than likely exceed one’s expectations. And all with a smile on their face and a hand on their heart.

Which leads me to the point: How good are we at Customer Service?

That trip opened my eyes in regards to servicing customers. Personally, I feel like I’m pretty good at it, as is all of our staff, but this resort operates at an entirely different level.

lounge staff

From top management to the everyday workers that you don't normally have direct contact with, every employee was ready to help. And if they couldn’t, they would escort you to someone that could. I would not describe my wife and I as being high-maintenance, but I can imagine the oddball requests that the resort probably gets. And just think, this was only one resort in a highly traveled region of Mexico. Rumor has it that nearly all operate in this manner.

That being said, how can customer service be improved?

Here are just a few examples: What if I could be a bit more personable? What if I said “Hello” to every customer that I pass at the nursery, whether I'm neck-deep in a project, helping out a contractor with their order, or just passing through the shop on my way to lunch? What if I could provide a perfect solution to customer requests, not something that just "works out fine"?

Jim at the counter does this often, but what if I handed out bottles of water to contractors getting their trucks loaded when it’s super hot out?

restaurant staff

To me, it’s the accumulation of the little things that can turn someone’s day around and make them feel welcomed and looking forward to patronizing your business. I’m sure that we all started out that way at the beginning of our careers, but maybe we’ve strayed away from our roots and the principles that got us to where we are today.

this is the life

Thank you to our friends south of the border for helping me remember that we can all be better at what we are doing, whether it’s been three days or three decades.

David Reutter

Ultra Violet in 2018

Pantone Ultra Violet

Did you hear? The Pantone color of the Year is "Ultra Violet". Interestingly, both the Landscape Perennial of the Year and the 2018 Shrub of the Year feature violet tones in flower or leaf. Take a closer look, you won't be disappointed!

Purple, violet, lavender, or wine - this color brings in a whole new concept to plant choices and themes for spring. You can work this color into bold designs with yellows, whites, or reds, or create a soothing palette using grays and cream to soften. The choices are abundant when incorporating textures, shades, and different heights to the landscape.

Copyright Laurel Christensen

2018 Perennial Plant of the year - Alium ‘Millenium’

What a smart choice for spring. Deer and rabbit resistant but loved by butterflies and bees, this mounded compact allium is a beautiful addition to any landscape. 'Millenium' offers glossy green foliage and rosy purple 2” globe flowers with a maximum plant size at 20” x 15”. It is a perfect size to be a border plant, blend into rock gardens, or alone in a clump to offer texture and color. Easy to grow in moist soils, happy in part shade to full sun, and requires low water needs.

Proven Winners Weiglea Spilled Wine

2018 Landscape Plant of the Year- Weigela Spilled Wine®

This petite delight is a beauty in most landscapes. Dark wine-colored foliage pops against other plantings and structures. From the first leaves of spring the foliage remains dark and intense all season long. Not preferred by deer but enjoyed by butterflies and hummingbirds, the. tubular magenta flowers bloom for a long period beginning in late spring. Easy to grow, this compact bush measures 2-3’ tall x 2-4’ wide. This is an improved, compact version of the popular Wine & Roses® Weigela and the wide, low habit can be useful almost anywhere in the landscape.

Weigela Wine Series
Joanna Whitt

You can drive up sales

Unilock Courtstone

Simple, large and easy. Three words that never seem to happen together. How many of your larger-scale projects end up in backyards that have little or no access? How often do you have the ability to stage your product right next to where you are working? Of course the small walkway or front porch is easy, but typically not very profitable. Wouldn’t it be great to have a large project with easy access, something with a simple design but yet with options for creativity and style? What if I told you that you could have all of this... Have you thought about a driveway?

Unilock Courtstone

Most driveways have easy access, areas nearby to store and stage the materials and typically have a simple design. You might say that’s a hard sell and that most of your customers are looking for outdoor living areas, patios with fire pits or attractive spaces for outdoor entertaining. Who would want to spend a lot of money on “just” a driveway? Consider this: I have a large patio, and if I get to use it once a week, it was a good week. How many people are on their patios every day, sitting around bonfires and entertaining?  Now, how many times in a day does a driveway get used?

UNilock Brussels Block

A backyard project may never be seen by passersby, but a professionally installed brick-paved driveway will certainly catch one’s eye and add a level of elegance and sophistication as well as an increased curb appeal and home value.  

A paver-based driveway’s durability far surpasses that of concrete or asphalt, which in Michigan is important with our freeze and thaw cycles.

Paver-based driveways require very little maintenance unlike asphalt driveways which seem to need constant sealing and repair. And driveways can be fairly large, allowing you plenty of room for creativity and customization.

Selling a driveway paver job can be difficult. For most, a driveway is a necessity like a washing machine, refrigerator or cell phone. But when you are out shopping for that “necessity”, do you go to the least expensive with no features? Or do you look at the brand new, fully loaded and really cool product? Maybe the customer who has the touch screen console on their refrigerator, or uses their state-of-the-art smartphone to control their landscape lighting or a remote controlled fire pit might be interested in a custom made driveway. Come visit us at Christensen’s Hardscape Center and let us help you drive up your success.

Bryan Pajak

Bad Karma

PBJ

It has always seemed that many things were just meant to be. Peanut butter and jelly, perhaps the greatest love affair of all time. Romeo and Juliet, Desdemona and Othello, Mr. Darcy and Elizabeth, Ozzie and Harriet, Mork and Mindy, Gertrude and Heathcliffe, Joe and Kirsten, Bonnie and Clyde – the list is endless! But humanity is cursed with its fatal flaws. Peanut butter and jelly – they don’t really mix and the jelly oozes out the side of the bread. Romeo and Juliet are tragic star-crossed lovers. Othello has a serious problem with jealousy. Mr. Darcy and Elizabeth get past their pride issues, but eventually the book has to end. Ozzie and Harriet, as well as Mork and Mindy, get cancelled. Joe and Kirsten’s Days of Wine and Roses turns to Brandy Alexanders – not a good finish. And, a life of crime does not pay off for Bonnie and Clyde.

PBJ and R&J

Plants, or combinations of some plants, can have similar tragic results. Some planting designs look great but eventually nature unleashes it’s fatal flaw. The design of some landscapes brings out the worst in some plant varieties. A number of these ill-fated arborial marriages exist but the coexistence of pears and junipers requires our attention.

pyrus calleryana

The ubiquitous Callery Pears, strong and adaptive growers, are increasingly being bothered with Pear or Trellis Rust. To blame are junipers. And vice versa. Together they create a perfect storm scenario for the fungus, Gymnosporiangium fuscum. This is a dark, bare capsule on junipers which explodes with orange, jelly-like fingers during cold, wet springs. These galls cause dieback in junipers and rust colored spots and scabs on the leaves of pears as well as lesions on their branches. Proximate use of these plants is a marriage gone bad; under certain conditions they bring out their worst attributes.

Removal of affected plant material is part of the solution. Putting appropriate distances between host and parasite plants is another. Callery Pears are great trees for parking lots and streets where drier conditions prevent these fungal outbreaks. Systemic fungicide treatments are available. However, both groups of plants are fairly durable and recuperative. No matter how well they might look together their combination is just bad karma.

Plantings of Pears and Junipers are like the tit for tat relationship of Gertrude and Heathcliffe (if you’re not over 50 - look it up!). There is no real fatal flaw, but a lot of bumps and bruises along the way.

Please check out the linked article for more details.

Trellis Rust Management Update by Dr. David Roberts, MSU

Jeff Good

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